Updated April 2022

In order to minimize the unintended spread of COVID-19, we ask that you join us in prioritizing your safety and the welfare of our entire community. We are adhering to the recommendations put forth by the CDC, the Ohio Department of Health, and the Ohio Veterinary Medical Association (OVMA) to keep everyone as safe and healthy as possible!

Our main hospital entrance doors are OPEN and you are welcome to come in for your pet’s medical appointments or to pick up food and medications.

We continue to offer Curbside Care (see below for overview) to anyone who prefers it, for appointments as well as food & medication pick-up.  Please pull into a parking space and call us at 614.389.6455.  **We ask anyone who has had a recent covid exposure, or who is displaying any potential symptoms of covid (fever, cough, runny nose, loss of taste or smell, etc) to remain Curbside.

Curbside Appointment Overview:

  • When you arrive, wait in your car with your pet and call or text our hospital to inform us of your arrival. 614.389.6455 option 5.
  • Advise us where you are parked and if a medical team member is available at the time of your phone call or text, we will obtain your pet’s history over the phone. If a technician is not available, we will confirm your phone number and a medical team member will call you back as quickly as possible. 
  • Once your pet’s history is obtained, the medical team member will meet you at your vehicle to escort your pet into the hospital.  Your pet’s doctor will call you to discuss the examination findings and recommendations. We will take payment over the phone.

 Prescription and Food Pick-ups: 

  • We ask that you allow 24-48 hours for prescription requests to be processed. Give us a call at 614.389.6455 option 4 to request your pet’s prescription refill.  
  • For prescription and food pick-ups, if you prefer to remain in your car we will be happy to take payment over the phone and deliver your pet’s product(s) to your vehicle. Please roll down a backseat window or open your trunk for contactless delivery.

Routine nail trims and anal gland expressions may be limited during this time as we may be operating with limited staff.  Consider viewing these instructions on trimming your pet’s nails at home until we are at full capacity!  

 Dog nail trim  Cat nail trim 

Thank you for keeping yourselves, friends, family and our staff safe while helping us to care for the beloved furry families of AHSH!  By taking action now we are joining our fellow veterinary offices with these measures in hopes of keeping our community safe.

 Questions about Covid-19?  Please visit coronavirus.ohio.gov or cdc.gov/coronavirus