Boarding Services at AHSH

 

Relax – your pet is in the hands of medical experts.

Should you need to go away for a weekend, our boarding suites will provide the necessary comfort for boarding dogs, cats and medical patients. Let us care for your special needs cat or dog while you are away and rest assured they are in good hands with our expert team. We are happy to offer boarding services for hamsters, guinea pigs, rabbits, mice and gerbils as well. Stop by the hospital anytime to check out our kitty condos and boarding suites! Please be advised that boarding is limited to patients of Dr. Dawn Bookmyer, Dr. Cecelia Edwards and Dr. Melissa Delauter.

Safety is our number one priority.

To best protect your furry family from infectious diseases, all pets must be current on their vaccinations. Dogs must be current on the following: Rabies, Distemper (DA2PP), Bordetella and Influenza. To prevent the spread of kennel cough, our veterinarians specifically recommend the Intranasal Bordetella vaccine (as opposed to oral or injectable forms) which is boostered annually. Here’s why:

  • The Intranasal Bordetella vaccine stimulates immunity for 3 agents of canine respiratory diseases (whereas the oral vaccine and injectable vaccine are only protective against one agent).
  • The route of administration of the Intranasal Bordetella enables the vaccine to coat the entire respiratory mucosal tract for optimal protection (vs. the oral and injectable forms which do not penetrate the entire respiratory mucosal surface).

Our veterinarians advocate for less stress handling and are confident in working with your pet for optimal protection by giving the Bordetella vaccination intranasally. However, should your pet be given an oral or injectable Bordetella vaccine, there are manufacturer studies that support these vaccines are also effective for one year against the single agent. 

Due to the nature of intestinal parasite transmission, dogs must have a negative fecal exam within the past six months upon boarding admission and be current on intestinal parasite prevention (Ex: Heartgard, Trifexis, Revolution, etc.) If your dog is not current on intestinal parasite prevention, a negative fecal exam is required every three months. Cats must be current on both the Rabies vaccine and FVRCP, and a negative fecal exam within the past year. You can read more about our vaccination protocols here.

FAQs of our boarding services:

What does it cost per night to board my cat or dog?

  • Kitty condo $16.00/night
  • Dog standard kennel $25/night
  • Dog medium kennel $29/night
  • Dog suite $36/night
  • Medications given:
    • 1x per day $5.00
    • 2x per day $7.00
    • 3x per day $10.00
  • Medical boarding cat or dog $40/night (for ill, but not hospitalized pets)

Does my dog or cat stay in a kennel the whole time?

No, our team members walk each dog one at a time in our fenced in back yard 4x/day. Early morning, lunch time, dinner time, and late night. Kitties are let out once a day, one at a time, to roam the cat boarding room where they can climb on our cat tree, play with toys and catch some sun in the window.

Where do I pick my pet up/drop my pet off?

Our dog boarding and grooming facility share an entrance in the lower level of our hospital next to E. Cherokee Drive (southeast corner of our building with a purple awning). Cats will be admitted in our main hospital entrance unless they are in the same family as a dog boarder. If together, both pets can be admitted through the lower level boarding area and the kitty will be transported by our staff to our upstairs cat boarding facility.

Due to the COVID19 pandemic, our hospital is operating via curbside veterinary care for all departments. When you arrive for boarding check-in and check-out, remain in your car and call our hospital as indicated by the prompts where you are parked. All communications are to be completed over the phone. Our staff will safely escort your pet to and from our hospital from your vehicle once check-in and check-out are complete. Face-to-face conversation is prohibited during this time. If available, please wear a mask as our staff will be wearing one for you. ♥ 

When can I pick my pet up/drop my pet off?

Our hospital hours of operation are Monday – Friday 7:30 AM to 5:30 PM and Saturday 8:00 AM to 1:00 PM. To facilitate the check-in and check-out process, we require that admission times and pick-up times be scheduled as an appointment during these hours:

  • Monday through Friday 8:30 AM – 11:00 AM or 3:00 PM – 4:30 PM
  • Saturday 8:30 AM – 12:30 PM
  • Pick-up only on Sunday by prearrangement. Text message our main line (614.389.6455) when you arrive in our parking lot for pick-up. The times below are strictly enforced:

 ♥ 4:00 PM for lower level dog boarding 
 ♥ 5:00 PM for main entrance cat boarding & medical boarding

Dogs will be discharged in the lower level and cats in the main hospital entrance. If your dog and cat are both boarding, both may be picked up in the lower level. We will call the day before your pet’s scheduled stay to verify the reservation and confirm your boarding admission time. Regardless of whether you pick-up your pet on Sunday or Monday, the cost will be the same.

Help us make your pet as comfortable as possible during their stay.

  • A change in your pet’s diet can cause an upset stomach and diarrhea. Please bring your pet’s own food upon admission. We encourage you to pack special canned food for your pet’s stay as well in case they need a little incentive to eat their regular diet. We can feed your pet our “in-house” dry diet, Purina EN for dogs and Purina EN for cats (gastrointestinal friendly) if needed. If your pet is not eating well, we will alert you and add in a prescription GI friendly canned food that will be added to your pet’s invoice.
  • You are welcome to pack any special treats your pet prefers and one enrichment toy such as a washable kong that may be disinfected upon your pet’s arrival. Due to the COVID19 pandemic, we ask that you leave your pet’s personal belongings at home, such as beds, blankets, and anything that may increase the risk of transfer for COVID19. 
  • Please bring any medications your pet is taking, including prescriptions and supplements. A medication/supplement form must be completed prior to boarding admission (see forms).
  • If your pet has never boarded before, please consider consulting advice from your pet’s primary veterinarian. There are many over-the-counter products to help with stress and anxiety (Composure Pro Chews, Fortiflora, Adaptil/Feliway products, Lavender Oils, etc.). We offer add-on services at AHSH including calming personal Reiki therapy sessions with Terri, Reiki Practitioner, during your pet’s stay with us! 

Prepare for boarding admission.

  • We will e-mail you boarding admission forms to fill out electronically. These forms are required to be completed the day before your pet’s boarding admission. If you have not received these documents via e-mail, please contact our office immediately so we can troubleshoot. 614.389.6455
  • Take advantage of our veterinary and grooming services during your pet’s stay! Our groomers are happy to provide their expertise while you are away. A bath or full grooming can be scheduled prior to picking your pet up. Please book these appointments with our front desk in advance as our grooming appointments are reserved 4-5 weeks out. 
  • If your pet is showing signs of any medical issues that need addressed by the veterinarian during your pet’s stay, please let us know ahead of time so we can provide a treatment plan for you upon admission.

 Puppy and kitten isolated on white background.