The Team at Animal Hospital
of Shawnee Hills

Cody

Client Care Specialist

Born in Goldsboro, North Carolina, Cody grew up moving around quite a bit, spending several years in Aviano, Italy and back to North Carolina before settling in Gahanna, Ohio.

Cody’s love for animals runs deep—at home, he shares his life with two Rottweiler mixes, Goliath and Apollo, and two cats, Hisashi and Boog. When he’s not at work, you can find him writing poetry, spending time with his pets, or hiking when the Ohio weather decides to cooperate.

With a background in both customer service and childcare, Cody brings a unique mix of patience, empathy, and communication skills to the veterinary field. He made the switch because of his lifelong interest in animals and was drawn to AHSH’s stellar reputation. He’s excited to build meaningful connections with both our clients and their beloved pets!

In the future, Cody hopes to become a licensed clinical counselor for special needs children, but for now, he’s here to make your visit as smooth, stress-free, and enjoyable as possible. Next time you stop by, be sure to say hi—he’d love to get to know you and your furry family members!

Audra

Veterinary Assistant

Bio coming soon!

Erin

Registered Veterinary Technician

Bio coming soon!

Grace

Veterinary Assistant

Meet Grace, whose journey into the world of veterinary care is as colorful and diverse as her tattoo collection! Raised in Worthington and a proud alumna of Thomas Worthington High School, Grace now calls Clintonville her home. This book-loving assistant never misses a chance to dive into her Kindle, and her passion for nature sees her frequently walking and hiking with Dexter, her loyal Golden Retriever, or cruising with Elsie, her charming toothless Dilute Calico, in a stroller.

Grace holds a Bachelor’s degree in Psychology with a minor in Substance Misuse and Addiction from OSU. Her initial path towards a Master’s in Social Work shifted after a transformative experience working at a feline-only hospital, igniting a deep-seated passion for veterinary medicine – especially feline care! Her academic journey continues at Penn Foster, where she’s wrapping up her last semester in Tech school, already boasting certifications in Fear Free, Cat Friendly, and Human Animal Bond approaches.

Her professional path is decorated with significant experiences embracing the complexities of both canine and feline medicine. Grace’s ultimate aim is to specialize further by earning a Veterinary Technician Specialty (VTS) in feline medicine after graduating and passing the VTNE.

Grace’s unique blend of psychological insight, profound love for cats, and dedication to client education make her a standout addition to our team. She’s excited to bring her extensive feline handling skills and knowledge to AHSH, enhancing the care and understanding of every cat that comes through our doors. We’re thrilled to have Grace on board and can’t wait for you to meet her!

Brooke

Veterinary Assistant

Born and raised in Marion, OH, and now calling Sunbury home, Brooke brings her love for animals, a knack for welding (yes, you read that right!), and an infectiously warm personality to our team.

Brooke shares life with her boyfriend, Logan, and their two adorable fur babies—Sadie, an 8-year-old miniature pinscher/basset hound mix affectionately called “Sadie Baby,” and Tuna, a rescue cat with plenty of cattitude. Her favorite pastime? Cuddling with her fur babies… though she admits Sadie isn’t big on sharing lap space with Tuna!

Before joining AHSH, Brooke spent nearly a decade working as a welder—how cool is that?! She later discovered her true passion lies in animal care, inspiring her to return to the veterinary field. She’s gearing up to enroll at Penn Foster to earn her veterinary technician license, filling a much-needed demand in the veterinary field!!

When Brooke isn’t at the hospital, you can find her diving into a good book, whipping up something delicious in the kitchen, watching true crime documentaries, or conquering the latest video games. She also has a soft spot for horror movies and is always up for a spooky marathon.

Brooke was drawn to the veterinary field by her deep love for animals and the desire to help pet parents through tough moments—especially after her family rescued their beloved basset hound, Maya, in 2014. Maya’s memory inspires her to offer compassion and support to our clients, ensuring they feel cared for every step of the way.

At AHSH, Brooke is looking forward to meeting all our wonderful clients and their pets. Her calm, approachable demeanor makes her a natural at creating a stress-free environment for everyone who walks through our doors. She’s here to listen, support, and help make visits as smooth as possible—because pets (and their people) deserve nothing less!

Sierra

Client Care Specialist

Hailing from the vibrant heartbeat of Columbus, OH, Sierra is every bit as eclectic as the city she’s proud to call home. She’s got a menagerie that keeps her on her toes: she is momma bear to Beemo, a 10-year-old Cavalier King Charles Spaniel, and her feisty black cat duo, Buffy and Lazslo.

When she’s not indulging in the adrenaline of horror movies or immersing herself in a fresh canvas of paint, you might find her sampling the latest dish at a new restaurant or enjoying live music at a concert. But of course, no outing is complete without a breezy walk in the park with Beemo.

Stepping right into the animal industry after high school, Sierra’s not just wingin’ it. With years of hands-on experience in boarding, daycare, and training, she brings an encyclopedia of knowledge on how to make both our four-legged patients and their two-legged parents feel at ease. Her thirst for learning knows no bounds, and she’s especially excited about diving deep into the intricate world of veterinary care.

Sierra’s dreams? Expanding horizons, soaking up every bit of wisdom this industry has to offer, and nurturing the bond between pets and their families. With a heart as big as her aspirations, she looks forward to helping every pet parent that walks through our doors!

Dr. Jake Gerard

Associate Veterinarian

Welcome Dr. Jake Gerard to the Animal Hospital of Shawnee Hills family!

Born and raised in Lewis Center, Ohio, Dr. Jake is no stranger to the tight-knit community vibes that make our village special. A proud graduate of Olentangy High School, Jake’s roots run deep here, and he’s thrilled to serve the community that raised him. After venturing out to Butler University in Indianapolis for his undergraduate studies, where he majored in Biology and minored in Chemistry, Dr. Jake continued his journey at The Ohio State College of Veterinary Medicine. His dedication to animal health shines through his ongoing certification in canine rehabilitation from the University of Tennessee College of Veterinary Medicine Knoxville.

Family is at the core of Dr. Jake’s world. His wife, Ashley, a passionate medical student with a keen interest in internal medicine, and their lovable miniature schnauzer/husky mix, Finn, complete his family. Finn, with his schnauzer beard and husky playfulness, embodies the joy and companionship that animals bring into our lives. Jake and Ashley are excited to expand their furry family as they step into the next chapter of their lives!

When he’s not diving into the world of veterinary medicine, Dr. Jake has a wanderlust that has taken him to over 43 states and more than 10 countries, including enchanting destinations like Italy, France, Greece, and Turkey. Yet, no matter how far he travels, he finds magic in the simple pleasures, like the storytelling of Disney movies and the adventures at Disney World and Disneyland.

Dr. Jake’s journey into veterinary medicine was sparked by a lifelong fascination with the bond between humans and their animal counterparts. He is driven by a desire to nurture these relationships through exceptional animal care and education. With special interests in Dermatology, Orthopedic Disease, Physical Rehabilitation, Obesity Management, and Preventative Care, Dr. Jake aims to become a trusted resource in our community.

What excites Dr. Jake most about joining AHSH is the opportunity to listen to our clients and their pets, understanding their stories, questions, concerns, and hopes. He believes in the power of listening to foster strong relationships and provide tailored care that respects the individual needs of each family.

Dr. Jake’s unique blend of deep local roots, a broad worldview, and a passionate commitment to both animal and human health positions him as a valuable addition to our team! His philosophy of care emphasizes the importance of the relationship between the veterinarian and the client, advocating for a collaborative approach to animal healthcare.

Please join us in welcoming Dr. Jake Gerard to AHSH, where he looks forward to making a positive impact on the health and happiness of our community’s pets and their families!

“I believe that patient care and the quality of veterinary medicine begins with the relationship between the professional and the client. I believe that every client deserves to be heard and should feel empowered to play a role in the healthcare of their animal. I believe that the veterinarian must be able to find solutions for a client that are tailored to their financial abilities and personal viewpoints. I believe that time should be spent to ensure the patient is comfortable in the veterinary environment and the professional’s approach should be adapted to each individual patient. I look forward to taking this approach while gaining the trust of our community and growing our hospital and the amount of families we are able to impact.”

Dr. Nathan Ritzler

Medical Director

Dr. Nathan Ritzler, a recent Columbus transplant from Northwest Ohio, brings a vibrant mix of professional expertise and personal charm to our AAHA-Accredited Hospital. With his wife Emily, their three dogs Thor, Coco, and Lola, and baby on-the-way (!!), he’s embraced the local community with open arms. Dr. Ritzler earned his undergraduate degree in biology from the University of Findlay before advancing to Purdue University College of Veterinary Medicine, where he graduated in 2020. His post-graduation journey led him to become the Medical Director of a bustling practice in Toledo, before his move to the Columbus area!

Dr. Ritzler’s professional interests are diverse and forward-thinking. As a Fear Free Certified Professional with certifications in Acupuncture (CVAT) and Sound Basic ultrasound, he combines technical skill with a gentle approach. He has a keen interest in soft tissue surgery and dermatology and is actively pursuing further specialization in physical rehabilitation, particularly for geriatric patients.

Beyond the clinic, Dr. Ritzler is an embodiment of an active, outdoor lifestyle. His love for water activities like running, fishing, jet-skiing, and other water sports is a testament to his energetic and adventurous spirit. This easygoing nature extends into his professional interactions, where his good humor and laid-back demeanor create a welcoming and stress-free environment for pets and their owners. He values personal connections and takes great pride in educating pet parents, aiming to empower them with knowledge about their furry family members.

Dr. Ritzler’s passion is particularly evident in puppy and kitten visits, where he enjoys laying the foundation for lifelong relationships and watching these young pets grow. He is committed to continuous learning, ensuring he stays abreast of the latest developments in veterinary medicine. Dr. Ritzler’s diverse interests, from considering a career in marine biology or ocean conservation to his excitement about becoming a father, add depth to his character, making him not just a skilled veterinarian, but also a relatable and approachable figure in our community.

“Veterinary medicine is such a unique field where each day brings new challenges. Seeing the excitement and love between a healthy pet and their owner makes overcoming the challenges worth it. I am excited to be able to serve the Shawnee Hills community!”

Eve Hughes

Practice Manager

Eve is ready to serve you and your pets with a warm smile and a heart of gold! Her caring demeanor and genuine love for pets, their people and her team at AHSH shines each and every day in her role as Practice Manager. Whether you are calling to discuss your pet’s care through the veterinary hospital or providing feedback on your experience at AHSH, Eve will provide red-carpet service for you and your pets every step of the way by empowering only the best team around her.

Eve is a farm girl from Wilmington, Ohio! While her family still resides there, she and her hubby recently settled down in a beautiful home in Columbus with their sweet, loveable son William. Their furry family consists of Lilah, 13-year-old husky mix, Eddie, 9-year-old lab mix, and Mika, a 10-year-old fat, happy grey tabby. Eve enjoys life to the fullest by going on hikes with her dogs, discovering new parks and places to visit, horseback riding and crafting! She regularly updates her blog called “The Life of a Smushface Mom” where she posts about tips, tricks, information, and the raw emotions and fears that a parent with a disabled child feels daily.
Where ⠺⠓⠑⠗⠑ Love ⠇⠕⠧⠑ is ⠊⠎ Blind ⠃⠇⠊⠝⠙

This homeschooled gal ventured out to Westerville, Ohio, where she earned her Bachelor’s Degree in Equine Business Management at Otterbein University. Her hard work paid off as she landed a job managing a large equine boarding facility. Eve loved learning everything she could about the medical side of caring for animals, and upon needing to relocate for her husband’s work, Eve knew that working in the veterinary field would be the perfect way to serve pets and their people – applying all of the knowledge she has gained over the years in new ways every day! She has served us for several years as Boarding & Grooming Manager, Client Care Specialist, HR Manager, and she has now willingly stepped into the role of Practice Manager at AHSH!

Eve finds it very rewarding to be able to help put pet parents at ease when they call in with concerns and questions about their fur babies. Her pets are her family and she completely understands how worrisome it is when they are ill. Eve’s goal is to never stop learning and to help pet parents in any way she can to give them peace of mind from start to finish. She encourages and provides unwavering support to the team at AHSH, and she welcomes your feedback in order to help AHSH truly stick to our mission of “sharing kindness with our hearts and compassion in our practice.”

Tabatha

Medical Team Supervisor/RVT

Tabatha brings her years of experience from all over the country – she has lived in Texas, Pennsylvania, Tennessee, and Florida, with periods in Ohio in between. She currently lives in Dublin with her boyfriend Daniel (a veterinary student at OSU!), their kitty Rosa, and new puppy Niffler!

Tab originally went to school to become a Radiology Tech for humans – but soon realized it would be way more fun to take x-rays of pets. She researched careers in the veterinary field and decided being a Registered Veterinary Technician was the perfect fit for her, and obtained her degree and license through the Vet Tech Institute at Bradford College.

In her free time, Tab enjoys exercising and being outdoors, going to concerts and FCC soccer games, listening to music, and reading. She also has a healthy obsession with manatees, and would love to pursue a Marine Biology degree some day! Tabatha imagines herself spending her retirement some day at a manatee rehab center, just feeding and bathing baby manatees. 😊

Tab’s years of experience in the field allow her to view things from many different perspectives, and she knows how important it is for pet parents to trust those who are taking care of their fur-babies. She looks forward to building great relationships with all our clients and patients at AHSH!

Marissa

RVT

Marissa was born in Philadelphia, but has spent most of her life in Ohio (from Cincinnati, to Worthington, Athens, and Dublin!) She currently makes Westerville her home, with her boyfriend Danny and their sweet kitty Puff. Marissa has always felt a passion for animals and nature, and worked for the Ohio Department of Natural Resources for several years as a naturalist at Blue Rock and Alum Creek State Parks, doing natural resource-related educational programs. While she loved her work in the great outdoors, she was missing the connection with animals. She decided to try out the vet field at a large (10 doctor!) veterinary hospital, and quickly found a love for animal science and medicine. She worked her way up from kennel attendant, to veterinary assistant, and finally earned her license as a Registered Veterinary Technician.

In her free time, Marissa loves spending time with Danny and her friends, riding her bike, watching medical dramas, and working on projects around her house!

We are so lucky to have found Marissa, with her dedication to pet care and the great skills she has developed through her various experiences! She looks forward to providing quality nursing and wellness care to our patients and education for our clients, and further developing her vet tech skills, particularly with surgery and phlebotomy.
“I always enjoy having the chance to take my skills and knowledge gained from my education and apply it in practice. I feel that I am best able to help my doctors and the pets they care for when I am able to answer client questions and use my experience and knowledge to work with my doctor to help come up with a diagnosis and care plan.”

Laura

Veterinary Assistant/Client Care Specialist

Laura has a love and passion for both animals and people! Bringing a smile to someone’s face and helping in their time of need fills up her cup. She wants to serve your pets with the compassion and love they deserve!
Laura is a Cincinnati native, and has 2 older sisters. Her life-long love of golden retrievers started young – when she was a child, her family adopted a golden retriever mix named Cody, who came to their family on a camping trip.  Laura had always loved dogs, but finally she had a dog of her own to love! Cody taught her family what unconditional love looked like and was truly a blessing to their family.

Fast-forward to college – during Laura’s senior year at Wittenburg University, she fostered a golden retriever puppy name Gonzo through 4 Paws for Ability and socialized him to be a service dog for a child with a disability. She graduated in 2017 with a BA in Business Management and Sociology.
Laura currently lives in Columbus with her husband and their recently-adopted golden retriever puppy Rambo. She enjoys spending time with her dog, trying new breweries and restaurants in the area, and hiking.

Laura is excited to step into the animal field where she can share her passion and love for all fur babies! She has aspirations to go to school to be a Registered Veterinary Technician.  It is her goal to always be caring and kind – she wants everyone coming to the hospital to feel our fear-free mission in veterinary medicine. She is committed to providing the highest level of customer service and bringing smiles!

Molly Egan

Compliance Officer

You know that one person you can always go to who will listen, empathize and provide insightful advice without passing judgment? That would be our Compliance Officer, Molly! You may recall seeing Molly at the front desk in the hospital’s early days, but she now works from home full-time since the birth of her daughter Olive in 2018. Molly takes care of everything behind the scenes – medical record compliance, staff scheduling, social media & marketing, etc. – to keep things running smoothly and to ensure we are living up to the high standards we set for ourselves!

Who knew that her lifelong love of animals and serving people would land her here at AHSH? Molly grew up with various gerbils and her kitty Midnight, and then fell in love with horses and became an avid horseback rider at the age of 7. She obtained her Massachusetts Instructor’s License in high school and taught riding lessons for several years. In college, she was able to translate her passion for animals to education – Molly traveled all the way from her hometown in Boston, MA, to study at Otterbein College in 2004. After earning her degree in Equine Business Management, with a minor in Psychology, she decided to settle down in Columbus as she fell in love with the more laid-back, relaxed atmosphere of the Midwest. Molly worked in retail management for several years before finding her way back to her passion for animals! Although she misses her family on the east coast, she has made Ohio her humble abode with her husband John, daughter Olive, former AHSH orphaned petite kitty Nibbles, and their sweater-wearing fat cat, Beans. (Find him on facebook: Wiener Beans!)

When she’s not tied to her computer, Molly loves spending time relaxing with family & friends. She is an outdoorsy girl at her heart of hearts; whether it’s tending her garden in the summer or shoveling snow in the winter, she finds peace and solace in the beauty of nature. Molly loves to travel and to visit family members all around the country. She would also be the perfect candidate for HGTV Property Brothers as she gets unreasonably excited whenever she has an excuse to buy new tools at Menard’s. Since joining the team in 2013, Molly has fallen in love with the atmosphere, clientele, and of course, all of the beloved pets that come through the doors of AHSH. She loves doing everything she can behind the scenes to be sure every client has a great experience and every patient receives top-notch care. In Molly’s words, “Most of the vet clinics I’ve been to in the past have had cold, unwelcoming environments… I am so happy to be in a place with such a warm, friendly atmosphere, where we treat every animal that walks through the door as a member of our family.”

Rachel

Medical Team Supervisor, RVT, Inventory Manager

With her warm welcoming smile, positive energy and Fear Free patient-handling approach, Rachel raises the bar for patient care at AHSH. She balances the individual needs of each patient seamlessly all while ensuring each family member leaves with a better understanding of how to take the absolute best care of their fur babies.

Rachel was born in Connecticut and spent most of her childhood in Columbia, SC and Dublin, OH with her younger sister. After graduating from Dublin Coffman, she went on to earn her Associates of Science Degree in Veterinary Technology. Becoming a Registered Veterinary Technician (RVT) was possible because of her years of experience as a veterinary assistant, diligent studying and genuine love for pets and their people. In addition to her RVT certification, Rachel is certified in Fear Free and Low Stress Handling for patients.

How did Rachel get so good at what she does? She has personal experience with her own dog, Beau, who experiences anxiety and becomes very fearful when he visits the vet. After seeing him stressed time and time again, Rachel knew she had to do something to help her sweet Mini Aussie have less stressful vet visits. By taking her RVT career a step further and investing in the Fear Free Certification, Rachel is not only able to empathize with anxious pets, (and by default their owners), but now has tools to help everyone have a better experience at each appointment. Rachel is thankful for her furry family teaching her the ins and outs of animal behavior!

Rachel has always loved animals and once desired to become a veterinarian. As she got older, she considered a career in human medicine, possibly nursing, but sought out the career path of an RVT. From kennel technician, to veterinary assistant – the transition to RVT was natural for Rachel. She has a special interest in nutrition and behavior and would like to specialize in one of those areas someday. For now, she shares her stellar RVT skills at the office and enjoys spending time outside, binge watching TV and hanging out with friends and family.

Rachel is a fantastic technician. She has a deep understanding of animal behavior and can help decrease the stress of your entire furry family in the hospital. She treats every appointment and every patient with the utmost attention and care, fully investing her intelligence and hands-on skills to helping fearful pets become more comfortable in the clinic setting. She is a problem solver – rest assured – no stone will be left unturned with Rachel as your pet’s RVT! Rachel looks forward to meeting you and your pets and developing lifelong relationships!

Raven

Client Care Specialist

Bio coming soon!

Tyrese

Veterinary Assistant

Bio coming soon!

Courtney

Veterinary Assistant

Courtney came on board with us at the beginning of 2022 and we couldn’t be more thrilled to have her as part of the AHSH family! She was born in Ravenna, Ohio and raised in Kent. Courtney has a large family with 3 step-sisters and a brother. She recently relocated to Marysville, Ohio for her boyfriend’s career. She has 2 adorable fur babies who made the trip with her; Mango, a 4-year-old orange tabby, and Monkey, a 4-year-old grey tiger. Mango can be a bit on the spicy side while Monkey is much more shy!

In her free time Courtney loves spending time with family and friends. She likes baking (cookies, in particular!) and playing all types of video and board games. On nice days you can find Courtney cozied up at a good fishing spot at a local lake or pond. Whether working or not, she likes to stay busy!

Courtney has always loved animals and knew from a young age she wanted to find a career working with them. She worked for 2 years at the Humane Society of Summit County as a kennel supervisor. After helping so many sick and injured pets on a daily basis it became clear she was meant for more. The humane society drove Courtney to pursue a long-term career in veterinary medicine. It was during her time at the Humane Society that she became Fear Free certified! Courtney’s goal in the years to come is to become a certified veterinary technician. She looks forward to giving pets all the love and care they deserve during their visits!

Sarah

Veterinary Assistant

Born and raised in Lorain, Ohio, Sarah carries the warmth of Cleveland’s close-knit communities with her. Now calling Shawnee Hills home for the past few months, she has grown fond of the Columbus life over the past two years.

Family is the backbone of Sarah’s life. With two elder brothers, a younger sister, and her ever-supportive fiancé, Tyler, there’s never a dull moment. And of course, let’s not forget Buzz, the energetic Golden Retriever who completes her little family!

Outside of her professional life, Sarah finds solace in exercise, whether it’s running, walking, or indulging in a rigorous workout routine. As a sports enthusiast, she’s often seen cheering at baseball and football matches. When she’s not breaking a sweat or rooting for her favorite team, Sarah and Tyler can be found exploring new breweries and coffee shops, a testament to their adventurous spirit.

Sarah’s passion for animals is deeply rooted. Inspired by her first family dog, Rosie, she embarked on a journey in the veterinary field. A 3rd-year veterinary student at OSU, she complements her in-depth training with a bachelor’s in biology from Case Western Reserve University.

Joining AHSH wasn’t just another step in her career. For Sarah, it’s an opportunity to intertwine her educational expertise with her intrinsic love for animals. She’s eager to foster meaningful relationships with our clients, emphasizing the importance of open dialogue for the best care possible.

What sets Sarah apart in her role at AHSH? It’s her team spirit! With a history in sports, she values collaboration and thrives in diverse team environments. Always eager to learn and adapt, Sarah resonates with everyone she works with, making her an invaluable addition to our family.

Looking to the future, Sarah envisions herself as a well-rounded doctor, fine-tuning her specialization as she evolves in her career. As she continues to serve the AHSH community, one thing’s for certain: Sarah’s genuine passion and commitment will leave an indelible mark on every pet and pet owner she meets.

Emily

Veterinary Assistant

Meet Emily, our latest and greatest Veterinary Assistant! Born and raised with Kentucky charm, Emily has journeyed through Indianapolis and now happily calls New Albany, Ohio, her home for the last 13 years with her fiancé. Emily is the proud pet parent of Hagen, a sprightly Black Labrador who loves swimming, and Eddie & Oliver, a dynamic duo of senior orange kitties who add just the right spice to life.

Emily spends her warmer months exploring the woods, splashing in the creek, and lounging by the pool in Johnstown. Come the cooler months, she’s your go-to for football games and cozy campfires!

An alumna of Northern Kentucky University and Columbus State Community College, Emily discovered her veterinary calling early on. What started with introducing her family to an array of woodland critters transformed into a vibrant career. From her beginnings as a Veterinary Receptionist at 17, Emily quickly transitioned to the medical side, and there’s been no looking back. She brings a kaleidoscope of experience to AHSH, from exotics to companion animals, and even a few years of Emergency Medicine.

What’s on the horizon for Emily? Her future is filled with continued learning, teaching the next generation of Vet Med enthusiasts, and finally, retiring on a dream farm filled with horses and rescued animals living their forever lives.

At AHSH, Emily shines in client education, taking great pleasure in empowering pet owners with knowledge on everything from nutrition to training to emergency care. She firmly believes that a well-informed pet parent equals a healthier, happier pet.

What makes Emily unique? Well, let’s just say she’s a veritable Swiss-army-knife in the veterinary field. Her varied experience across the spectrum of Veterinary Medicine makes her an invaluable asset to AHSH. So, whether your pet slithers, barks, or purrs, rest assured – Emily has the know-how to keep them thriving!

Gina

Veterinary Assistant

Gina is a native Clevelander who has relocated to Columbus for school at THE Ohio State University. She is in her third year at OSU and is majoring in Animal Science with the goal of going to vet school! We can only hope she is able to stay with us as she continues in her veterinary studies! While Gina may have grown up in Cleveland, she has caught buckeye fever – with student tickets to every home game, Gina can be found in section A on any given Buckeye football Saturday. When she’s not in class, working, or at a game she loves hiking and exploring new trails. She is also bringing back the art of embroidery with her cross-stitching skills.

Gina is excited to be putting her studies to work in a practical setting here at AHSH. Gina brings with her a background in emergency medicine. While she loves the hustle and flow of an ER setting, she is eager to learn more about general practice. Gina is excited to learn the ins-and-outs of a full-service veterinary hospital as she looks to the future and where her passion may be in terms of specialty. She looks forward to growing her skills at AHSH and creating long lasting connections with staff and clients!

Tiawni Dickerson

Client Care Specialist

Tiawni was born and raised in Columbus, Ohio. She previously worked in the healthcare industry but has always loved animals and wanted to take a turn in her career. Tiawni is laid-back and loves meeting new people and learning new things. She comes with many years in customer service and is excited to meet and work with your fur babies!

Tiawni is married with children and has a two-year-old Shih-Tzu named Messiah. On her days off, she enjoys hanging out with her family and traveling. She is new to the Dublin area, so she’s looking forward to meeting new and wonderful people!

Nicole Hores

Client Care Specialist

Nicole has always lived around the Columbus area and is happy to call it her home. She loves spending time with her partner Rob and their rescue dog Moo. In her free time, she loves to do anything creative so it’s no surprise she is an Otterbein Alumni with a fine arts degree. Nicole started out volunteering with local rescues and later working at a pet supply store, and while she took a break from an animal-driven career to put her arts degree to work, she knew she had to get back in the field – and we are lucky to have found her! Nicole enjoys building long-lasting relationships with clients and their furry family members. She knows from personal experience how stressful caring for a sick pet can be, and she strives to be a helpful, empathetic ear to all clients!

Savannah

Client Care Specialist

Savannah was born in Chesapeake, Ohio, and grew up just over the river in Huntington, West Virginia. She currently resides in Hilliard with her boyfriend Evan and a plethora of animals. Savannah has 2 cats (Lox & Goose), 2 ball pythons (Cyrus & Ganymede), a corn snake (Mina), and a milk snake (Cain). When she isn’t busy taking care of all of her critters, Savannah enjoys music, movies, video games, and generally trying new things!

Savannah started school at Findlay, where she was on a herpetology research team studying urinary histology of bullfrogs, reproductive histology of salamanders, and the antimicrobial properties of colubrid venom (specifically Western Hognose Snakes!) She has spent many an afternoon surveying the salamanders of the Olentangy River. Savannah later transferred to OSU to finish her degree in animal bio science, and she’s now a Buckeye for life! Her goal is to continue on to get her masters, and she is also considering becoming a Registered Veterinary Technician – either way, she hopes to always be in the animal field.

Savannah truly loves what she does and it shows in her everyday client interactions. Every new place she has worked in this field has been a step up, and AHSH is no exception! “It’s been my favorite workplace so far, both with how much I like my coworkers and how operations are handled.” Savannah is eager to put her experience and knowledge to work for our clients and their beloved companions!

Jessica

Pet Stylist

Meticulous, marvelous, gem of a groomer, Jess has graced us with her talent to transform pets at AHSH. Raised in the small town of Bucyrus, Ohio, she knew the homey atmosphere of AHSH and friendly clientele would be a great fit for her. Jess intrinsically knew that she would one day work in the pet industry, as she has always had a great love for animals. She looks forward to the pet transformation process in grooming every day – from start to finish – knowing she has helped a pet go from rags to riches and helping them feel their very best. She takes pride in her work and takes extra care with every detail, from the bath to the cut, all the way to the bow or bandana that they prance home to their pet parents with.
Jess was professionally trained and certified through Cornerstone Dog Grooming Academy and has groomed all shapes and sizes of dogs… especially oodles of doodles at AHSH! She is a compassionate groomer that treats every pet like they were her own.

Jess shares her home in Delaware with her AHSH adoptee Luna (who comes to work every day and has earned her official “grooming mascot” title with her snazzy bows and adorable snorts) and lovable tortie kitty Lulu. Her fiancé Dr. Steven Kocher supports her in every way possible, all while owning and operating a local optometry business in Delaware! In her free time, Jess uses her creative talents for gardening, DIY interior design projects and exploring the outdoors and local restaurants. Jess looks forward to pampering your pets and mastering your pet’s personal style!

Julia

Pet Stylist

As an expert, seasoned groomer, Julia brings over 20 years of pet styling expertise to her table at AHSH. She will greet you and your pet with a smile and make your pet’s grooming experience positive each and every single time. Born and raised in Marysville, Ohio, Julia has enjoyed living in several different areas of the US. She is a true Southern belle as she opened her own grooming business in Charleston, SC! She returned to settle down with her extended family in Delaware as of 2012. When she’s not hard at work grooming the fur babies at AHSH, she is spending time with her perfectly charming husband Jason, and her sweet boys, Ethan and Victor. They share their home with Emma, pit bull/lab mix, fat cat Murry and adorable kitten Adella. Julia loves being a momma to her boys, and enjoys exercising and reading to de-stress.

Julia learned how to groom her senior year in high school and truly fell in love with animals and making pets look their best. She attended Ohio Hi-Point Career Center in Bellefontaine, Ohio, for Animal Care. Post-graduation, she headed to Lexington, KY, for training with The Nash Academy Of Animal Arts and earned her certificate for Professional Pet Grooming. While grooming will always be her main skill and trade, she does have a knack for criminal justice and would love the opportunity to go back to school to study how to identify suspects, solve crimes, and bring more justice to the world!

Julia is a true team player – we are forever grateful for her calm demeanor and ability to adapt in any situation. She excels in her profession and creates a relaxing atmosphere for the pets and her co-workers. She supports her team in every way possible and works hard to make sure everyone leaves with a smile at the end of the day, including her clients and their furry families. Julia looks forward to beginning relationships with new clients, building upon her rapport with established clients and making sure not only the pet, but the client is happy with the services and skills she provides.

Vanessa

Grooming Department Assistant

Vanessa (aka Nessy) is admired and respected by all who encounter her at AHSH because of her calm confidence. She demonstrates her strength of character by remaining true to herself and unfazed in even the most stressful situations. Pets and people alike appreciate her patience and unshakable manner. Vanessa attributes her demeanor to all of the trying challenges she has faced and overcome in life. She always pushes through the hard times with rooted faith and comes out on a brighter side with a smile. Vanessa can truly empathize with all creatures, great and small!

Born in the small town of Galion, Ohio, Vanessa moved to the big city of Columbus in 2012 to attend the Ohio State University! After gaining career experience in the pet boarding industry Vanessa knew she wanted to land a job in the veterinary field. Shortly after joining the team at AHSH as a Client Care Specialist, she adopted her energetic & cuddly Austin who keeps her active and laughing! Vanessa’s passion is caring for animals, so wherever life takes her, it will include animals.

Vanessa enjoys the Columbus area and all the culture and activities it has to offer. She shares her home with hubby Ryan and son John, and they enjoy playing in a local volleyball tournament and visiting Lake Erie whenever they can. How does a person who is so calm, cool & collected recharge her batteries? She loves spending time outdoors, hiking with Austin, watching freeform shows, listening to country/pop music and just spending one-one-one time with friends and family. Vanessa will always be a small-town girl at heart and enjoys sharing her core values with her job at AHSH!

Hailey

Veterinary Assistant

Hailey is Ohio-born and bred, currently living in Columbus with her 2 kitties Timmy & Tally, and 1-year old Australian/German Shepherd mix, Nova. She took some courses at Ashland University during high school, and later went on to complete her Bachelor’s in pre-veterinary medicine at Morehead State University in Kentucky! Hailey gets her passion for animal care from her former-vet tech mom, who has always told her about her favorite and most interesting cases – Hailey caught the vet med bug and hasn’t looked back!

In her free time, Hailey loves to spend time outdoors, hiking, and spending time with her college friends and family. She is also discovering a love of cooking – although she claims she’s not that great yet, we look forward to her future as a contestant on Hell’s Kitchen 😊

Hailey is always willing to lend a helping hand, and her calm, caring nature will always put a smile on your face and put your pets at ease! She is not sure yet where she wants to go with her career in the long run (Vet school? Tech school? We hope!) but we look forward to supporting her and watching her grow in the field!

“I look forward to seeing clients that I know, but I especially like when new clients come in with nothing but good things to say about what they’ve heard about AHSH…. and also when clients bring in their new puppies :)”

Bryan 

Client Care Specialist

Bryan was born in Seneca Falls, NY which is of course the birthplace of women’s rights. Along with his best friend, he moved to Columbus in August of 2001. Initially, Bryan thought this would be a short-time move, but he fell in love with C-Bus and didn’t want to leave.

Bryan grew up an animal lover. He watched people like Steve Irwin and Jack Hanna, and later Coyote Peterson. Bryan likes the relationships he creates with others that share his passion for improving the lives of fur-babies. He strives to help make client’s pets lives better in some way.

Bryan attended the University of Dayton. He is married to Heather and they have been together since 2012 and got married in 2017. They have three cats (Simon, Clover, and Hexxus), as well as a miniature American shepherd named Dipper. He likes to hike at the metro parks, Highbanks. Bryan and his wife have been members of the zoo for the past 8 years and they enjoy visiting. He is also a basketball official, currently working with varsity girls and some varsity boys games. Every year they chose a new place to rent a cabin for a week and explore.

Skylar

Client Care Specialist / Veterinary Assistant

Skylar was born and raised in South Point, Ohio, just across the border from both West Virginia and Kentucky! She has recently moved to Lewis Center with her boyfriend Blake. Skylar comes from a big family of people and animals! She has a brother and 3 sisters, and 3 dogs – Charlie, a shepherd/border collie mix, and 2 french bulldogs, Belle and Biana. For fun in her free time, Skylar goes hiking, listens to music, and explores record stores, and to relax she loves to re-watch shows like Gilmore Girls, New Girl, and The Office, or play Mario games or Animal Crossing on her switch.

Skylar graduated from Ohio University in Athens with a bachelor’s degree in Biological Sciences, which is where she discovered her love for animal care. She worked in HR and retail prior to finding her way back to the animal field at AHSH, and also served as a mentor in college – all of which has given her a great foundation of people skills and customer service. She has a calm, confident nature and loves getting to know new people and doing whatever she can to help others. She looks forward to meeting all the pets and people of AHSH and hearing everyone’s great stories!

Olivia 

Veterinary Assistant

Bio coming soon!

Taylor 

RVT

Bio coming soon!